Webinar

The Role of Recognition in AI Enablement: Turning Experimentation into Lasting Behaviour Change

Thursday, 11 June 2026

11:00 CDT • 12:00 EDT • 17:00 BST • 18:00 CEST • 18:00 SAST

Artificial Intelligence is reshaping how work gets done - but the real challenge isn’t the technology, it’s the people.

In this session, Chris Dornfeld, EVP of Product Strategy at One10, explores how recognition plays a critical role in helping organisations successfully navigate AI enablement and the shift toward more agentic ways of working. While many organisations focus heavily on tools and platforms, experience shows that AI transformation is primarily a human challenge rooted in change management, behaviour, and psychological safety.

Drawing on real-world examples and behavioural science, Chris will show how recognition can reduce resistance, accelerate learning, and reinforce the behaviours required for successful adoption. From celebrating early experimentation to enabling safe, governed innovation at scale, recognition becomes a powerful lever for turning uncertainty into momentum.

Designed specifically for recognition professionals, this session goes beyond the “why” of recognition to focus on the “how” - offering a practical framework for applying recognition strategies in the context of AI enablement.

Key Takeaways:

Understand the science of change in the AI era. Why employees don’t start from neutrality - and how stress, uncertainty, and fear impact adoption.
Reframe AI enablement as a human challenge. Why successful transformation is ~2/3 people and process, and where recognition fits in.
Apply recognition across the AI adoption journey. How to reinforce key behaviours - from first use to advanced workflows, using a practical maturity model.
Use recognition to build psychological safety for experimentation. How governance frameworks and recognition strategies work together to enable safe, scalable innovation.